Last updated September 28, 2026
Privacy and text message terms
Bottomline Development, LLC ("Bottomline Development", "we") is a marketing, lead generation and sales support company in Atascadero, California. This page explains what we collect, how we use it, and the terms for text messages from our office.
What we collect
When you contact us, we keep what you give us: your name, business name, email address, phone number, and what you need help with. When you book a time to talk, we keep the appointment details.
How we use it
- To reply to you, schedule and confirm appointments, and deliver the work you hire us for.
- To send the text messages described below, only if you agree to receive them.
- To keep ordinary business and tax records.
We do not sell your information. We do not share your mobile number or your consent to receive text messages with anyone for their marketing. We share information only with the service providers that help us run the business (for example, email and phone providers), and only to provide our services to you, or when the law requires it.
Text messages from our office
- What you get: appointment confirmations and reminders, replies to requests you make, and updates about work you have hired us for. No marketing messages unless you separately agree to them.
- How you agree: you give us your mobile number and tell us, when you call, book a time, or write to us, that we may text you. Our first message confirms that you agreed.
- How often: it varies with your appointments and requests, usually a few messages a month.
- Cost: message and data rates may apply.
- Stop any time: reply STOP to stop receiving messages. You will get one message confirming you are unsubscribed, and no more after that. Reply START to receive them again.
- Help: reply HELP, or email [email protected].
- Your mobile number stays private: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from every category of sharing described in this policy and will not be shared with any third parties.
- Which lines this covers: every text line run by Bottomline Development, LLC, including our office line and the personal assistant line our owner, Michael Kneeskern, uses to text himself, his family and contacts who agree to it.
- Wireless carriers are not liable for delayed or undelivered messages.
Your California privacy rights
If you live in California, you can ask what personal information we hold about you, ask us to correct it or delete it, and we will not treat you differently for asking. Email [email protected] and we will answer within 45 days.
Keeping it safe
We keep your information with reputable providers, limit who can see it, and keep it only as long as we need it for the reasons above or as the law requires.
Contact
Bottomline Development, LLC
8445 Portola Rd, Atascadero, CA 93422
[email protected]